Right of Withdrawal & Withdrawal Form

A. Instructions on Withdrawal

Introduction

Consumers are entitled to a right of withdrawal under the conditions set out below. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of Withdrawal

You have the right to withdraw from this contract within 1 month without giving any reason.

The withdrawal period is 1 month from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last item of goods.

To exercise your right of withdrawal, you must inform us (Ursula Rohde, ROHDE+ROHDE Ursula Rohde, David-Gilly-Straße 1, 14469 Potsdam, Germany, Tel.: +4933195136212, Email: support@designer-switches.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send your notice of exercising the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments that we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received your notice of withdrawal.

We will use the same means of payment for the refund that you used for the original transaction, unless a different arrangement has been expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may withhold reimbursement until we have received the goods back, or until you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay, and in any case no later than fourteen days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this results from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and which are made on the basis of an individual choice or decision by the consumer, or which are clearly tailored to the personal needs of the consumer.

General Information

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging, including all accessories and packaging components. Use protective outer packaging where necessary. If you no longer have the original packaging, please ensure adequate packaging to avoid transport damage.

2. Please do not return goods to us freight collect.

3. Please note that the above points (1–2) are not a requirement for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us.

To:

Ursula Rohde

ROHDE+ROHDE Ursula Rohde

David-Gilly-Straße 1

14469 Potsdam

Germany

Email: support@designer-switches.com

I/we () hereby give notice that I/we () withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service (*):

Ordered on () ____________ / received on () __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate

11.12.2025