Cancellation policy & cancellation form
A. Cancellation policy Introduction
Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can be attributed neither predominantly to their commercial nor their self-employed professional activity:
Right of cancellation
You have the right to cancel this contract within 1 month without giving any reason.
The cancellation period is 1 month from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (Ursula Rohde, ROHDE+ROHDE Ursula Rohde, David-Gilly-Straße 1, 14469 Potsdam, Germany, Tel.: +4933195 136212, e-mail: info@premium-lichtschalter.com) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached model cancellation form, but this is not mandatory.
To comply with the cancellation period, it is sufficient to send the notification of the exercise of the cancellation right before the cancellation period expires.
Consequences of cancellation
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. cheapest standard delivery), without undue delay and in any event not later than fourteen days from the day on which we are informed about your cancellation of this contract. We will make the refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for this refund. We may refuse to make the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
Please address the return to:
ROHDE+ROHDE
PCT 2, Level 4, Room 4.2.01
David-Gilly-Strasse 1
14469 Potsdam
GERMANY
You shall bear the direct costs of returning the goods.
You are only liable for any loss of value of the goods if this loss of value is due to handling of the goods that was not necessary for the purpose of examining the nature, characteristics and functioning of the goods.
Exclusion or premature cancellation of the right of cancellation
The right of cancellation does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This particularly applies to frames and front panels (generally "covers" that are individually painted in the desired colours, as well as products in individual special designs.
Related/financed transactions
If you finance this contract with a loan and then cancel it, you are no longer bound by the loan agreement either, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our services for the financing. If the loan has already been paid to us when the cancellation takes effect or when the goods are returned, your lender shall assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the cancellation or return. The latter shall not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid a contractual obligation as far as possible, you should exercise your right of cancellation and also cancel the loan agreement if you are also entitled to a right of cancellation for this.
B. Cancellation form
If you wish to cancel the contract, please complete this form and return it to us.
To
ROHDE+ROHDE Ursula Rohde
PCT 2, Level 4, Room 4.2.01
David-Gilly-Straße 1
14469 Potsdam
Germany
E-mail: info@design-lichtschalter.com
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________ Name of consumer(s)
________________________________________________________ Address of the consumer(s)
________________________________________________________ Signature of consumer(s) (only for paper communications)
_________________________ Date
(*) Delete as appropriate
03072024
